Essential information for our patients
Everything you need to know about appointments, fees, and healthcare resources
Patient info
We aim to make your experience as smooth as possible by providing clear information on our practice policies, fees, and appointment procedures. Whether you’re a new patient or a returning visitor, you’ll find useful resources here, including FAQs, new patient forms, and important healthcare links. Browse the sections below to find the information you need.
New patient form
If you are new to our practice, you can save time at reception by completing your new patient form in advance.
Click the link below to print the form and bring it with you to your appointment. Simply hand the completed form to our friendly reception staff on arrival.
Warnervale GP Superclinic FAQs
Do you Bulk Bill?
Warnervale GP Superclinic is a mixed billing medical practice, with each doctor independently setting their own schedule of fees.
Some of the doctors provide Medicare Direct Billing for:
- Aged pensioners
- Health Care Card and Pension Card holders
- Children (aged 15 years of age or younger)
Please confirm with reception about any out of pocket costs with your appointment.
Can I ask to see a female doctor?
Yes, we have female doctors available at Warnervale GP Superclinic.
Some of our female doctors are taking new patients. Please check on our website or speak to reception for more information.
What is the latest appointment time available?
The latest appointment is either 5:45 pm when we close at 6pm or 6:45pm when we close at 7pm.
These closing times are dependant upon doctor availability so can change – please call reception to confirm the closing time.
Do you open late nights and weekends?
Yes.
We are open until *6 pm Monday to Friday and from 9:00 am to 1:00 pm on Saturdays.
*Some weeknights we are open until 7pm, please confirm with reception.
How much does it cost to see a doctor?
Warnervale GP Superclinic is a mixed billing medical practice, and each doctor independently sets their own fees.
The cost of your appointment will depend on:
- The doctor you are seeing
- The length and type of your consultation
- Your individual circumstances
For more details on fees, please contact our reception team.
Can I get my results over the phone?
No, results cannot be provided over the phone without an appointment, as our reception staff do not have access to your medical records.
An appointment needs to be booked with your Doctor to discuss your results. Telehealth consultations may be available, subject to availability and your Doctor’s clinical preferences.
If your results require follow-up, our nurse will contact you to arrange an appointment with your doctor.
Do you offer travel vaccinations?
Yes we do offer travel vaccinations.
To ensure you receive the appropriate vaccinations for your travel destination, please contact our reception team to book an appointment with a doctor.
Is there public transport near the practice?
Yes. There is a bus service connecting to Warnervale, with a bus stop just a short distance from the medical complex.
Can I have blood tests collected on-site?
Yes, Douglass Hanly Moir (DHM) operates a collection centre conveniently located next to our practice.
For more information on services and hours, please refer to the Services – Pathology section.
To find other DHM collection centres, visit: DHM Locations
How will my referral be forwarded?
If I have a language barrier or hearing difficulties how can you assist me?
If you need a language translator, please contact Translating & Interpreting Services at 131 450 to arrange assistance for your consultation.
For sign language support or assistance with any hearing impairment, call National Auslan at 1800 246 945 to arrange for an interpreter to be available during your consultation.
Fees
As a result of chronic underfunding of General Practice over the past decade, many GPs across Australia have had to move to private billing for some or all consultations, as Medicare rebates are insufficient to maintain the high quality of healthcare that patients deserve.
Warnervale GP Superclinic operates as a mixed billing practice, with each doctor independently setting their own fee schedule.
The full consultation fee is payable at the time of your appointment. After your consultation, we will submit your Medicare claim on your behalf. Please ensure that Medicare has your correct bank account details to receive your rebate promptly.
We understand that many patients have faced financial challenges in recent years due to COVID-19. If you’re experiencing financial hardship, please speak confidentially with our Practice Manager.
Schedule of fees
Fee schedules are available at reception on request.
Helpful resources for your health
Find quick access to trusted health information and services. From women’s and men’s health to chronic disease management, preventative care, and minor procedures, these links provide useful resources to support your well-being.
Patient resources and health services
Find useful links to support your health. Access physiotherapy, podiatry, clinical Pilates, and other services through our Coast Sport partners, plus more patient resources to help with your care.